THE TOTAL ECONOMIC IMPACT™ OF GETT GROUND TRANSPORTATION MANAGEMENT PLATFORM 9 ANALYSIS OF BENEFITS TIME SAVINGS ON PROCESSING GROUND TRAVEL EXPENSE CLAIMS Evidence and data. Another key benefit of the Gett GTM platform that the interviewee highlighted was the time and effort savings in back - office operations for the accounting and finance teams. Before they fully deployed Gett's ground transportation management platform , the organization had a team of three separate finance s taff managing and processing all ground transportation expense claims from multiple vendors. They would have to manually verify claims against submitted receipts, and then bill these claims to relevant business departments. With the Gett GTM platform , this entire process is automated and the finance team receives one monthly vendor invoice from Gett . T hese ride expenses are automatically billed to the right department based on employees’ preprogrammed department codes. Before working with Gett, the finance team also had to spend additional time following up on incomplete expense claims (e.g., missing time/date details, reasons for travel, etc.), clarifying discrepancies and irregularities in claims, or enforcing company policies. The interviewee estimate d that with the full deployment of Gett, the organization is now able to save around 25 hours a month for the five team members that were previously handling these tasks. Modeling and assumptions. For this financial model, Forrester assumes that a ccountants and financial assistants each spend 5 hours per month on activities related to claims processing in Year 1. As the organization and the number of rides taken grow s , the time burden on employees increases too. Risks. Some factors that could impac t the realization of this benefit include: • Employees using the Gett GTM platform may face different level s of service or transport availability based on the ir location, which may result in reluctance to switch to Gett . • Organizational inertia to change, as employees are simply used to long - established behavior and preferences . Results. To account for these risks, Forrester adjusted this benefit downward by 10 %, yielding a three - year, risk - adjusted total PV of over $ 22, 000 . Time Savings On Processing Ground Travel Expense Claims Ref. Metric Source Year 1 Year 2 Year 3 C1 Number of finance staff involved in processing expense claims I nterview s 5 5 5 C2 Hours spent processing ground travel expenses per employee per month Interview s 5.0 5.5 6.1 C3 Annual time spent on processing ground travel expenses A1*A2*12 300 330 366 C4 Average hourly salary for finance staff TEI standard $30.00 $30.00 $30.00 Ct Time savings on processing ground travel expense claims A3*A4 $9,000 $9,900 $10,980 Risk adjustment ↓10% Ctr Time savings on processing ground travel expense claims (risk - adjusted) $8,100 $8,910 $9,882 Three - year total: $26,892 Three - year present value: $22,152

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